Outsourcing shouldn't feel like losing sight of your own operation.
Obeysight builds and runs your customer support, back-office, and technical teams from Lagos — with oversight, reporting, and quality checks built into the engagement from day one, not bolted on after something breaks.
Six service lines, one point of oversight.
Every engagement is staffed, trained, and supervised by Obeysight — you get one dashboard and one accountable partner instead of a scattered freelance bench.
Customer Support
Phone, chat, and email coverage staffed by trained agents, monitored against response-time and CSAT targets we report on weekly.
Payroll Services
Payroll runs, statutory deductions, and payslips managed on schedule, with a dual-checked process so nobody gets paid late or wrong.
IT Services
Helpdesk support, systems setup, and network maintenance handled by a team that escalates only what genuinely needs your engineers.
HR & Recruitment Outsourcing
We source, screen, and manage compliance for your remote hires, so you interview finalists instead of resumes.
Driver Outsourcing
Vetted, licensed drivers for company vehicles or fleet routes, with attendance, trip logs, and conduct tracked under the same oversight layer as every other role.
Vehicle Particulars Renewal
Insurance, road worthiness, and license renewals tracked and processed before expiry, so your fleet stays compliant with no last-minute scrambles.
From discovery call to a live team, in five steps.
The same sequence runs every time, so you always know exactly what stage your team is at.
Discovery call
We map your workflows, volumes, and tools to work out which roles actually need to be outsourced — and which shouldn't be.
Team design & proposal
You get a staffing plan with role scopes, KPIs, reporting cadence, and pricing — no bundled "seats" you don't need.
Sourcing & onboarding
We recruit against your brief, train on your tools and tone, and shadow live work before anyone touches a real ticket.
Go-live with oversight
Your team goes live under a dedicated Obeysight supervisor who reviews output daily against agreed KPIs.
Reporting & optimization
Weekly performance reports and monthly reviews so the team gets faster and more accurate, not just cheaper.
Most outsourcing vendors sell you headcount. We sell you oversight.
A named supervisor, not a shared inbox
Every account has one Obeysight supervisor accountable for output — you never chase a ticket through a support queue to get an answer.
Reporting you didn't have to ask for
KPI dashboards and weekly summaries are part of the engagement by default, not a custom request that takes three emails.
Right-sized teams, reviewed monthly
We flag when a team is over- or under-staffed for your actual volume, even when it means recommending fewer seats.
Built and staffed from Lagos
A Nigeria-based delivery team gives you strong English-language coverage and workable overlap with US, UK, and EU hours.
The point of outsourcing is to get work off your plate — not to lose visibility into how it's done. Obeysight exists to make sure you never have to choose between the two.
— Obeysight Outsourcing Solutions Ltd
Tell us what you're trying to get off your plate.
Book a 20-minute discovery call. No pitch deck, just a conversation about your workflows and whether we're a fit.